Service Operations Management
2288 Kč
Sleva až 70% u třetiny knih
Previously published: Service operations management: improving service delivery /Robert Johnston, Graham Clark, and Michael Shulver. Harlow, Essex, England; New York: Financial Times/Prentice Hall, 2008.
| Autor: | Johnston, Robert K |
| Nakladatel: | Pearson Education Limited |
| ISBN: | 9780273740483 |
| Rok vydání: | 2012 |
| Jazyk : | Angličtina |
| Vazba: | Paperback / softback |
| Počet stran: | 488 |
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