A Guide to Computer User Support for Help Desk and Support Specialists
2747 Kč
Sleva až 70% u třetiny knih
Focuses on the informational resources and technical tools needed most to function effectively in a support position. This book helps readers learn to handle troubleshooting and problem solving, successfully communicate with clients, determine a client's specific needs, train end-users and even handle budgeting and other management priorities.
| Autor: | Beisse, Fred (Lane Community College) |
| Nakladatel: | Cengage Learning, Inc |
| ISBN: | 9781285852683 |
| Rok vydání: | 2014 |
| Jazyk : | Angličtina |
| Vazba: | Paperback |
| Počet stran: | 688 |
Mohlo by se vám také líbit..
-
Keynote Advanced with DVD-ROM
Stephenson Helen
-
Pathways 2: Listening, Speaking, and...
Johannsen, Kristen; Milner, Martin; Chase, Rebecca
-
Outcomes Upper Intermediate with Acc...
Dellar, Hugh
-
Wonderful World 3
Clements, Katy; Crawford, Michele; Gormley, Katrina; Heath, Jennifer
-
Look Starter
Schroeder, Gregg
-
Look 2
Wilson Rachel
-
Look 1
Bilsborough Katherine, Bilsborough Steve
-
Spotlight on Advanced CAE, Students B...
Mansfield, Francesca
-
Biology
Solomon Eldra Pearl, Berg Linda R., Martin Diana W.
-
Life Elementary 2e, with App Code
Stephenson Helen
-
Public Finance
Hyman, David (North Carolina State University)
-
A Concise Introduction to Logic
Hurley, Patrick (University of San Diego)
-
Spotlight on First Exam Booster Work...
-
Pathways 1: Listening, Speaking, and...
Johannsen, Kristen; Milner, Martin; Chase, Rebecca
-
Life Beginner with DVD
Stephenson Helen
-
ESSENTIAL PRACTICE TESTS:FCE WITHOUT...
Bowtle, Graeme; Osbourne, David; Buss, Charles