CRM Handbook, The
1597 Kč 1 607 Kč
A how-to guide to defining and implementing Customer Relationship Management. This book shows you: the various roles CRM plays in business; the range of CRM applications and uses, from sales force automation to campaign management to e-CRM and beyond; the context of some of the popular CRM buzzwords; and more.
Autor: | Dyche, Jill |
Nakladatel: | Pearson |
ISBN: | 9780201730623 |
Rok vydání: | 2001 |
Jazyk : | Angličtina |
Vazba: | Paperback / softback |
Počet stran: | 336 |
-
Brilliant Excel VBA Programming
Frye Curtis
-
Statistics for Managers Using Micros...
Levine, David
-
Agile Now
Stephen Barker
-
English for Nursing 1 Course Book + CD
-
Cutting Edge Intermediate Workbook wi...
Comyns Carr Jane, Eales Frances, Williams Damian
-
Cutting Edge Pre-Intermediate Workboo...
Cunningham Sarah, Moor Peter, Cosgrove Anthony
-
Speakout Elementary Workbook + CD
Eales Frances, Oakes Steve
-
New Total English Starter Students...
Bygrave Jonathan
-
Speakout Elementary Workbook with key...
Eales Frances, Oakes Steve
-
Speakout Upper Intermediate Workbook ...
Eales Frances, Oakes Steve
-
Speakout Intermediate Workbook with k...
Clare Antonia, Wilson JJ
-
English for International Tourism Int...
Strutt Peter
-
Speakout Pre-Intermediate Student...
Clare Antonia, Wilson JJ
-
Cutting Edge intermediate Workbook
Comyns Carr Jane, Eales Frances, Williams Damian
-
Cutting Edge Elemetary Workbook with Key
Cunningham Sarah, Moor Peter, Cosgrove Anthony
-
Gold Experience B1 Student's Boo...
Barraclough Carolyn, Gaynor Suzanne