CRM Handbook, The
1597 Kč 1 607 Kč
A how-to guide to defining and implementing Customer Relationship Management. This book shows you: the various roles CRM plays in business; the range of CRM applications and uses, from sales force automation to campaign management to e-CRM and beyond; the context of some of the popular CRM buzzwords; and more.
Autor: | Dyche, Jill |
Nakladatel: | Pearson Education Limited |
ISBN: | 9780201730623 |
Rok vydání: | 2001 |
Jazyk : | Angličtina |
Vazba: | Paperback / softback |
Počet stran: | 336 |
-
Brilliant Excel VBA Programming
Frye Curtis
-
Understanding Statistics in Psycholo...
Howitt, Dennis
-
Statistics for Managers Using Micros...
Levine, David
-
Agile Now
Stephen Barker
-
Cutting Edge 3rd Edition Pre-Intermed...
-
Speakout Elementary Workbook + CD
Eales Frances, Oakes Steve
-
New Total English Starter Students...
Bygrave Jonathan
-
Cutting Edge Elementary Student'...
Cunningham Sarah, Moor Peter, Crace Araminta
-
Gold Experience B1 Student's Boo...
Barraclough Carolyn, Gaynor Suzanne
-
Activate! B2 Workbook + iTest CD
Stephens Mary
-
Discover English 3. Klasa 4-6, szkoła...
Hearn Izabella
-
Cambridge English Qualifications: C1...
Kenny, Nick
-
Focus 2 Student´s Book with Basic Pea...
Kay, Sue
-
High Note 2 Student´s Book with Pears...
Bob Hastings, Regina Raczyńska
-
The Positive Leader
Melina Costi, Jan Mühlfeit
-
Fly High 3 Pupil´s Book w/ CD Pack REV
Kolektiv Autorů