Five Star Service
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Create magic moments that get you noticed, remembered and referred. Providing excellent customer service is the surest way to greater success for your organisation and a more successful career for you. And it's not half as difficult or time consuming to achieve as you might think!
| Autor: | Michael Heppell |
| Nakladatel: | Pearson Education Limited |
| ISBN: | 9781292100203 |
| Rok vydání: | 2015 |
| Jazyk : | Angličtina |
| Vazba: | Paperback |
| Počet stran: | 296 |
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