The DNA of Customer Experience
67
%
508 Kč 1 540 Kč
Sleva až 70% u třetiny knih
As the World Thought Leaders on Customer Experience, Colin Shaw and the team at Beyond Philosophy have undertaken more than 18 months of groundbreaking research to discover the emotions that drive and destroy value in an organization, and can now disclose the empirical link between evoking these emotions and substantial financial returns.
| Autor: | Shaw, Colin |
| Nakladatel: | Palgrave Macmillan |
| ISBN: | 9780230500006 |
| Rok vydání: | 2007 |
| Jazyk : | Angličtina |
| Vazba: | Hardback |
| Počet stran: | 186 |
Mohlo by se vám také líbit..
-
Strategy and Policy for Trans-Europea...
Johnson Debra, Turner Colin,
-
The Transatlantic Eco-Romanticism of ...
Tovey, Paige
-
First-in-Family Students, University ...
Harwood, Valerie; Hickey-Moody, Anna; McMahon, Samantha; O'Shea, Sarah
-
An Aristotelian Realist Philosophy of...
Franklin, Jo
-
Youth Culture and Private Space
Lincoln, Sian
-
Core Statutes on Employment Law 2017-18
Lauterburg, Dominique
-
Staging Trauma
Haughton, Miriam
-
Policing Sexual Offences and Sex Off...
Groves, Nicola; Thomas, Terry
-
Multinational Corporations from Emer...
-
The Foundations of Public Law
Coggon, John (University of Southampton, UK); Syrett, Keith (Cardiff University, UK); Viens, A. M. (University of Southa
-
The Bridgend Suicides
Achermann, Lucette
-
Core EU Legislation 2017-18
Drury, Paul
-
Ecocriticism and Shakespeare
Estok, Simon C. (Sungkyunkwan University, South Korea)
-
Beyond Headscarf Culture in Turkey&#...
Sayan-Cengiz, Feyda
-
Financial Modeling
Hacker, Hans-Joachim
-
Theatre and Audience
Weaver, Lois; Freshwater, Helen