Difficult Conversations
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What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbor, asking a difficult favor, apologizing. This book helps you to turn your difficult conversations into positive, problem-solving experiences.
| Autor: | Patton, Bruce |
| Nakladatel: | Penguin Books Ltd |
| ISBN: | 9780140277821 |
| Rok vydání: | 2000 |
| Jazyk : | Angličtina |
| Vazba: | Paperback |
| Počet stran: | 272 |
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