100 Practical Ways to Improve Customer Experience
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Transform your business by improving customer experience across the entire end-to-end value chain with this practical guide, including 100 tips and case studies from brands like Amazon, AirBnB and Uber.
| Autor: | Newman, Martin; McDonald, Malcolm |
| Nakladatel: | Kogan Page Ltd |
| ISBN: | 9780749482671 |
| Rok vydání: | 2018 |
| Jazyk : | Angličtina |
| Vazba: | Paperback |
| Počet stran: | 304 |
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