Lean Six Sigma for Service
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Describing the basic elements of successful deployment, this work shows you how Lean Six Sigma can cut costs by reducing complexity; how to utilize its tools to provide better quality service; and how you can use shareholder value to drive project selection - without needing an MBA.
| Autor: | George, Michael |
| Nakladatel: | McGraw-Hill Education - Europe |
| ISBN: | 9780071418218 |
| Rok vydání: | 2003 |
| Jazyk : | Angličtina |
| Vazba: | Hardback |
| Počet stran: | 400 |
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