The Southwest Airlines Way
16
%
414 Kč 492 Kč
Odesíláme do 5 až 7 dní
Sleva až 70% u třetiny knih
Explores Southwest Airlines' policies, strategies, and techniques, showing how these methods can be implemented in various organizations. This book explains how to: lead with credibility and caring; invest in frontline leaders; hire and train for relational competence; and, use conflicts to build relationships.
Autor: | Gittell, Jody Hoffer |
Nakladatel: | McGraw-Hill Education - Europe |
ISBN: | 9780071458276 |
Rok vydání: | 2005 |
Jazyk : | Angličtina |
Vazba: | Paperback |
Počet stran: | 320 |
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