The Basics of Process Mapping, 2nd Edition
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Explains how relationship maps, cross-functional process maps (swimlane diagrams), and flowcharts can be used as a set to provide different views of work. This book contains how to procedures for creating each type of map, and includes guidance for determining when each type of map is most appropriate.
Autor: | Damelio, Robert (President, The Bottom Line Group, Dallas, Texas, USA) |
Nakladatel: | Taylor & Francis Inc |
ISBN: | 9781563273766 |
Rok vydání: | 2009 |
Jazyk : | Angličtina |
Vazba: | Paperback |
Počet stran: | 183 |
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