The Customer Rules
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39 essential rules to delivering impeccable service - from the man who ran Disneyworld.
| Autor: | Cockerell, Lee |
| Nakladatel: | Profile Books Ltd |
| ISBN: | 9781781251225 |
| Rok vydání: | 2013 |
| Jazyk : | Angličtina |
| Vazba: | Paperback |
| Počet stran: | 208 |
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