The Compliance Business and Its Customers
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The internet has changed the way consumers interact with companies. Businesses must maintain good levels of customer service in a digital world where old strategies may no longer suffice. This book explores what the successful compliance-centred businesses are doing to manage and improve customer experience.
| Autor: | Kasabov, Edward; Warlow, Alex |
| Nakladatel: | Palgrave Macmillan |
| ISBN: | 9780230284197 |
| Rok vydání: | 2012 |
| Jazyk : | Angličtina |
| Vazba: | Hardback |
| Počet stran: | 154 |
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