Re-organising Service Work: Call Centres in Germany and Britain
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| Autor: | Stamp, Shelly; Cheshire, Ellen; Giese, Maria; Day, Karen; Stephens, Francesca; Aquilia, Pieter; DiRisio, Patricia; Dixon |
| Nakladatel: | Taylor & Francis Ltd |
| ISBN: | 9781138718432 |
| Rok vydání: | 2017 |
| Jazyk : | Angličtina |
| Vazba: | Hardback |
| Počet stran: | 244 |
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