The Power of Customer Experience
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Refocus on the customer to outstrip your competition and increase profitability, with invaluable insight into the direct correlation between customer-centricity and shareholder value, proven by today\'s most successful companies.
\nAutor: | Newman, Martin; McDonald, Malcolm |
Nakladatel: | Kogan Page Ltd |
ISBN: | 9781789667875 |
Rok vydání: | 2021 |
Jazyk : | Angličtina |
Vazba: | Měkká |
Počet stran: | 264 |
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