Complaints Handling Toolkit
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The Complaints Handling Toolkit is designed to help practices implement best practice and meet their regulatory requirements. It provides draft policies, procedural checklists and other useful templates that you can use to supplement your existing complaints procedure or to create a new one.
Autor: | Triska, Andrew |
Nakladatel: | The Law Society |
ISBN: | 9781907698675 |
Rok vydání: | 2014 |
Jazyk : | Angličtina |
Vazba: | Mixed media product |
Počet stran: | 112 |
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