This is Service Design Doing
23
%
975 Kč 1 259 Kč
Zboží skladem, ihned k odeslaní
Pokud objednám nyní, kdy zboží dostanu
Sleva až 70% u třetiny knih
How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers.
Autor: | Stinkdorn, Marc; Edgar Hormess, Markus; Lawrence, Adam; Schneider, Jakob |
Nakladatel: | O'Reilly Media, Inc, USA |
ISBN: | 9781491927182 |
Rok vydání: | 2018 |
Jazyk : | Angličtina |
Vazba: | Paperback |
Počet stran: | 500 |
Mohlo by se vám také líbit..
-
Head First Java
Sierra, Kathy
-
Spark - The Definitive Guide
Chambers, Bill; Zaharia, Matei
-
iPod Shuffle Fan Book
Biersdorfer, Jude D.
-
Data Science for Business
Provost, Foster
-
Advanced Analytics with Spark
Sandy Ryza, Uri Laserson, Sean Owen, Josh Wills
-
macOS Mojave: The Missing Manual
Pogue, David
-
Java 8 Lambdas
Warburton, Richard
-
Practical JIRA Administration
Doar, Matthew B.
-
CSS Pocket Reference
Meyer Eric A.
-
Python Pocket Reference
Mark Lutz
-
97 Things Every Programmer Should Know
-
Effective Modern C++
Meyers Scott
-
US For Beginners
Marsh, Joel
-
Flask Web Development 2e
Miguel Grinberg
-
Python Cookbook
David M. Beazley
-
Head First Networking
Anderson, Al; Benedetti, Ryan