Service offerings and agreements: ITIL 2011 intermediate capability handbook (pack of 10)
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| Autor: | Axelos, Monique A. V. |
| Nakladatel: | TSO |
| ISBN: | 9780113314508 |
| Rok vydání: | 2014 |
| Jazyk : | Angličtina |
| Vazba: | Paperback |
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