Emotionomics
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Emotionomics draws on insights gathered through facial coding to show how to measure and manage the emotional response of customers and employees, leading to competitive advantage and business success.
Autor: | Dan Hill |
Nakladatel: | Kogan Page Ltd |
ISBN: | 9780749461898 |
Rok vydání: | 2010 |
Jazyk : | Angličtina |
Vazba: | Paperback |
Počet stran: | 288 |
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