Uncommon Service
721 Kč 723 Kč
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Offers a fresh approach for greater productivity, profitability, and competitive advantage through service. This title shows how, in a volatile economy where the old rules of strategic advantage no longer hold true, service must become a competitive weapon, not a damage-control function.
Autor: | Frei Frances, Morriss Anne |
Nakladatel: | Conta Gromberg Communication |
ISBN: | 9781422133316 |
Rok vydání: | 2012 |
Jazyk : | Angličtina |
Vazba: | Hardback |
Počet stran: | 272 |
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