Service Management
3189 Kč
Sleva až 70% u třetiny knih
After looking at the specific nature of services and the peculiarities of managing services, the three sides of service management are discussed extensively in this book. Concepts and frameworks are followed by case studies and examples.
| Autor: | Looy, Bart Van; Gemmel, Paul; Dierdonck, Roland Van |
| Nakladatel: | Pearson |
| ISBN: | 9780273732037 |
| Rok vydání: | 2013 |
| Jazyk : | Angličtina |
| Vazba: | Paperback |
| Počet stran: | 544 |
Mohlo by se vám také líbit..
-
Social Media Management
Looy, Bart Van; Gemmel, Paul; Dierdonck, Roland Van
-
The American Civil War, 1861-1865
Mitchell, Reid
-
OCR A Level History A2: Civil Rights...
Paterson, David
-
British History for AS Level: 1783-1850
Peaple, Derek; Lancaster, Tony
-
Edexcel GCSE (9-1) History Foundatio...
Thorne Sally
-
Heinemann Advanced History: Civil Ri...
Willoughby, Susan; Willoughby, Doug; Paterson, David
-
Exploring History Student Book 2
Rees, Rosemary; Shephard, Colin; Collier, Martin
-
Edexcel GCSE (9-1) History Foundatio...
Catherwood, Christopher
-
Exploring History Student Book 1
Tomlin, Darryl; Davis, Simon
-
Edexcel GCSE (9-1) History Foundatio...
Child, John
-
Edexcel GCE History A2 Unit 3 E2 A W...
-
Edexcel GCSE (9-1) History Foundatio...
Tomlin, Darryl; Davis, Simon
-
History in Progress: Pupil Book 1 (1...
Rees, Rosemary; Shephard, Colin; Collier, Martin
-
Edexcel GCSE (9-1) History Foundatio...
Blair, Georgina
-
Heinemann Advanced History: The Mode...
-
History and Cultural Theory
Gunn, Simon
