Complaint Management Excellence
1220 Kč
Sleva až 70% u třetiny knih
Complaint Management Excellence outlines the financial and reputational benefits to be gained from improving customer service levelsand enhancing products and services via an effective system for handling customer complaints.
| Autor: | Cook, Sarah |
| Nakladatel: | Kogan Page Ltd |
| ISBN: | 9780749465308 |
| Rok vydání: | 2012 |
| Jazyk : | Angličtina |
| Vazba: | Paperback |
| Počet stran: | 208 |
Mohlo by se vám také líbit..
-
Pimp Your Noodles
Cook, Sarah
-
IQ and Aptitude Tests
Philip Carter
-
Market Research in Practice
Paul Hague
-
Investing Explained
Partridge, Matthew
-
User Research
Marsh, Stephanie
-
The New Conceptual Selling
Miller Robert M.
-
Health and Safety at Work
Stranks, Jeremy
-
The New Strategic Selling
Miller Robert M.
-
Ultimate Aptitude Tests
Jim Barrett; Geoff Williams
-
Ultimate IQ Tests
Kenneth A. Russell
-
Kapferer on Luxury
Kapferer, Jean Noel
-
Evidence-Based Management
Barends, Eric; Rousseau, Denise M.
-
Persuasive Copywriting
Maslen, Andy
-
Mastering the Supply Chain
Weenk, Ed
-
How to Future
Scott Smith
-
Activate Brand Purpose
Goodson, Scott