Managing the New Customer Relationship
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Praise for MANAGING THE NEW CUSTOMER RELATIONSHIP Gordon delivers an impressive synthesis of the newest methods for engaging customers in relationships that last. No organization today can succeed without the mastery of customer relationship management strategy fundamentals.
| Autor: | Gordon, Dillian |
| Nakladatel: | John Wiley & Sons Inc |
| ISBN: | 9781118092217 |
| Rok vydání: | 2013 |
| Jazyk : | Angličtina |
| Vazba: | Hardback |
| Počet stran: | 352 |
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