Loyalty Effect
15
%
411 Kč 481 Kč
Sleva až 70% u třetiny knih
The business world seems to have given up on loyalty: many major corporations now lose - and have to replace - half their customers in five years, half their employees in four, and half their investors in less than one. This work shows why companies that ignore these defections face a dismal future of low growth, and shortened life expectancy.
Autor: | Teal, Thomas |
Nakladatel: | Conta Gromberg Communication |
ISBN: | 9781578516872 |
Rok vydání: | 2001 |
Jazyk : | Angličtina |
Vazba: | Paperback |
Počet stran: | 352 |
Mohlo by se vám také líbit..
-
HBR's 10 Must Reads on Making S...
Harvard Business Review
-
The Practice of Adaptive Leadership
Heifetz, Ronald
-
HBR's 10 Must Reads on Mental T...
Martin Seligman
-
Competing for the Future
Gary Hamel
-
The Art of Possibility
Zander, Rosamund Stone
-
Managing Oneself
Drucker Peter
-
Die Zeit der Smarten Experten
Conta Gromberg, Ehrenfried
-
Solopreneur
Conta Gromberg, Ehrenfried
-
How Will You Measure Your Life? (Har...
Clayton Christensen
-
Lessons from Private Equity Any Comp...
Orit Gadiesh, Hug MacArthur
-
3-d Negotiation
Lax, David A.; Sebenius, James K.
-
HBR Guide to Data Analytics Basics f...
Harvard Business Review
-
HBR's 10 Must Reads on Leadersh...
Harvard Business Review
-
Resilience (HBR Emotional Intelligen...
Harvard Business Review
-
Mindfulness (HBR Emotional Intellige...
Harvard Business Review
-
Difficult Conversations (HBR 20-Minu...
Harvard Business Review