Loyalty Effect
15
%
411 Kč 481 Kč
Sleva až 70% u třetiny knih
The business world seems to have given up on loyalty: many major corporations now lose - and have to replace - half their customers in five years, half their employees in four, and half their investors in less than one. This work shows why companies that ignore these defections face a dismal future of low growth, and shortened life expectancy.
| Autor: | Teal, Thomas |
| Nakladatel: | Conta Gromberg Communication |
| ISBN: | 9781578516872 |
| Rok vydání: | 2001 |
| Jazyk : | Angličtina |
| Vazba: | Paperback |
| Počet stran: | 352 |
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